Returns & Exchanges
Anything customized, ie. lumber cut to specific dimensions or furniture built to order, cannot be returned or cancelled. Purchases directly from our inventory of home accessories have a 10 day period for return. Returns must be in re-sellable condition. Returns are at the customer’s expense and must be insured for the full purchase value. NOTE: Shipping services generally do not insure reused boxes or packaging. Once we receive the returned items and verify that they have not been damaged or altered, credits or refunds will be issued to the customer to whom Alabama Sawyer sold the product. You can initiate a self-service return. Alasaw has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces with lots of TLC!